How to update Respondus Lockdown Browser

Modified on Wed, 26 Jan, 2022 at 12:11 PM

If you are experiencing issues with Respondus LDB, it is imperative that you update the software following these steps:

NOTE: You can also update LockDown Browser by uninstalling your current instance, and downloading and running the full installation program again here:

https://download.respondus.com/lockdown/download.php?ID=992533045

How to update LockDown Browser

For Windows users, start Respondus LockDown Browser, select the “i” button from the toolbar, and then click “Check for Newer Version”. The version will be displayed and you will be able to download a newer version if one is available.

The updated version will be downloaded.

Please ensure you are running the newest version when accessing exams.

For Mac users, start Respondus LockDown Browser, select “About” from the toolbar, and then click “Check for Update.” The version will be displayed and you will be able to download a newer version if one is available.

You can also update LockDown Browser by downloading and running the full installation program again.