General Blackboard FAQs - look here first!

General tips for everyone: students, faculty, and staff

Contacting your Pearson Representative
Go to https://support.pearson.com/getsupport/s/.  Scroll all the way down to the bottom and click on Find Your Rep.  That will take you to this p...
Fri, 28 Apr, 2023 at 12:50 PM
Kicked from Respondus exam for accidentally swiping
This warning can occur when a student uses their device's touchpad with a three-finger swipe in an attempt to access another application running in the ...
Tue, 28 Mar, 2023 at 1:22 PM
Help! My Course Menu disappeared!
Every once in a while, something will happen to make your Course Menu disappear. Usually it's a slip of the mouse while clicking a link, but sometimes ...
Fri, 20 Oct, 2023 at 2:50 PM
Adding an observer or co-instructor to your course
If you need to have an observer or a co-instructor added to your course, please email bbsupport@tulsacc.edu and provide the CRN, the other person's name...
Mon, 26 Jun, 2023 at 3:18 PM
Adding an extra credit column to gradebook
Create an extra credit column In the Grade Center, select Create Column. On the Create Grade Column page, provide the appropriate information. Select Sc...
Fri, 30 Jun, 2023 at 11:13 AM
Grade center icon legend
This is a key for the icons that can appear in the Blackboard grade center, with their explanations.
Fri, 14 Jul, 2023 at 11:16 AM
Problems opening student submitted links- fixed
ISSUE:  "Students are submitting links and I cannot open them. I have tried downloading the document so I can do the right click copy link thing. It is...
Thu, 14 Sep, 2023 at 10:24 AM
Blackboard converts student submission to PDF
Issue:  My students submitted a Word doc, but Blackboard converts it to a PDF.  Some of the text is cut-off in the PDF.  I want to see the original submissi...
Thu, 9 Nov, 2023 at 10:00 AM
Using DirectSubmit with SafeAssign (Ultra)
DirectSubmit allows you to add quickly add resources to the institutional database that aren't already available in SafeAssign. You can also use it as...
Mon, 11 Dec, 2023 at 9:41 AM
Using DirectSubmit with SafeAssign (Original)
Original: Submit content for processing On the Control Panel, expand the Course Tools section and select SafeAssign. Select DirectSubmit. A lis...
Mon, 11 Dec, 2023 at 9:41 AM