Blackboard Support - TCC

General Blackboard FAQs - look here first! 24

• What file types are supported in Blackboard?
• Where did my course go?
• Managing your profile
• Reserve Sections in Blackboard
• Assigning a final "letter" grade

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Accessibility/Ally 3

• What are the icons that look like meters? (Ally)
• If a "captioner" is requested for a course:
• Finding your accessibility score in Ultra

Assignments and Discussions 3

• Making a Discussion Board "View Only" after grading
• Collecting/printing Discussion Forum posts
• Deleting threads from a discussion

Blackboard Badges and Achievements 1

• Using badges/achievements in Blackboard

Blackboard Email & Messages 3

• What are Course Messages?
• Message notification settings
• Messages and email in Blackboard ORIGINAL

Blackboard Course Design 12

• How do I create a link in my Course Menu?
• Creating a Divider in the Course Menu
• Deleting a link from the Course Menu
• Renaming links in the Course Menu
• Update Due Dates in a Copied Course - Blackboard ORIGINAL

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Course Evaluations 1

• How do I get survey results from an archived course?

eCore 2

• Requesting and using eCore content
• Help! I can't schedule announcements in my eCore courses (Spring 2024)

Course Management and Administration 22

• Hiding and showing content in a Blackboard site
• Customize settings in Q Attendance
• How do I add Attendance in my course?
• Make a course available/visible to students
• How students see their grades and feedback

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Collaborate / Zoom 8

• Making a direct connection to a Zoom room from Blackboard
• What students see when you use the Zoom Tool in Blackboard
• Adding Collaborate Ultra to your course
• Adding captions to a Collaborate session
• Adding video from Films on Demand to your Blackboard course

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Publisher Content in Blackboard 1

• Course materials link to B&N Inclusive Access materials

Partner Tools - SoftChalk, etc. 8

• How do I deploy my SoftChalk lesson in my course?
• How to set up a SoftChalk account
• Getting Started with Packback
• How to add H5P.com content to a Blackboard course
• Starfish

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Grades and Grade Center 11

• Course Reports
• How do I create a category to calculate only certain columns in the Grade Center?
• Multiple attempt options in Blackboard
• How do I delete a column in the Grade Center?
• Grade Center Columns

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Rubrics 5

• Creating a rubric
• Associating a rubric
• How do students see associated rubrics?
• Managing rubrics
• Copying a rubric from one course to another

Course Creation 3

• How to import an existing Word document into a test in Blackboard
• Blackboard Course IDs and name changes - Spring 2022
• How to Embed a PowerPoint Slideshow In Blackboard

Tests 9

• Tests and Surveys
• Deploying a Test or Survey
• Test settings, availability, and allowing exceptions
• Allowing a second submission/exempting a grade
• Copying a test from one course to another

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General FAQs 2

• Where to look for help
• How to hide/show your course menu

Enrollment 1

• How to self-enroll in the HR search committee training organization

NEW! Blackboard Ultra 8

• Ultra Cheat Sheet
• Differences between Blackboard Original Course View and Blackboard Ultra Course View
• Copy a complete course in Ultra
• Student support topics for Ultra view in Blackboard
• Using Ultra: Generating Question Banks and Using AI Tools

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